Complaints
At GDL-1 LIMITED we are committed to providing a high quality service to all of our customers. If something goes wrong you need to tell us about it. This helps us improve our standards and the service our customers receive.
Our Customer Complaints Procedure has the following goals:
- To deal with complaints fairly, efficiently and effectively;
- To ensure that all complaints are handled in a consistent manner throughout;
- To increase customer satisfaction;
- To use complaints constructively in the planning and improvement of all
Who can complain?
Anyone who is:
- Receiving a service from GDL-1 LIMITED;
- Caring for someone who has a complaint;
How to complain
If you have a complaint, please use our contact details to let us know the details of the problem. One of the managers will be assigned your complaint and work with you to resolve the problem.
We aim to respond to all complaints as quickly as possible.
Raise a complaint
If you have a complaint, please use our contact details below to let us know the details of the problem. One of the managers will be assigned your complaint and work with you to resolve the problem.
We aim to respond to all complaints as quickly as possible.
How to complain
By phone: 0330 321 0665
By email: info@nestbusinessloans.co.uk
By Post: 46-54 High Street, Ingatestone, Essex, CM4 9DW